Job description
Must be able to work Saturday, Sunday and most holidays. As well as weekdays.
Answering phones
Greeting customers
Taking customers on a walk through of our facility
Managing employee schedule for upcoming week
Knowledge and recall of all company information
Using custom POS for booking parties
Keeping detailed records
Following up with customers on their reservations
Payments & Package Up sell
Basic Social Media
Basic place Upkeep /Light Cleaning
Handling credit card transactions
Phone calls, emails and in-person client questions, requests, bookings
During parties making sure everything runs smoothly, managing staff and interacting with customers.
Requirements:
Strong customer service skills
Strong English written and verbal skills
Strong memory recall and attention to detail
Ability to multi-task and work well under pressure
Enjoys working with and around children
Excellent administrative and organizational skills
Commitment to the highest level of facility safety and cleanliness (must be able to lift up to 40lb)
Self-starter who can tackle projects on their own
Positive attitude and professional appearance
SMILING, FUN AND LAUGHTER EXPERIENCE NECESSARY!
MAKE A DIFFERENCE!
FUN ENVIRONMENT!
SALARY!
TIPS!
PERKS!
COMMISSION!
