JOB TITLE: Residence Counselor
DEPARTMENT: Residential Services
REPORTS TO: Site Administrator(s)
LOCATION: Bronx, Brooklyn, Manhattan
SHIFTS: Multiple Shifts Available
UNION POSITION: Yes
SALARY: $15.00 per year or
Performs restorative services and ADL’s to
assist clients with cooking, cleaning, general apartment maintenance, shopping,
traveling, taking medication, symptom management, personal hygiene, money
management, self-advocacy, utilizing community resources and other areas as
Escorts clients to outside appointments
throughout the community utilizing public transportation to obtain benefits,
medical doctor, psychiatrist or dentist when necessary, shopping, etc.
Motivate clients to develop skills needed to
maintain housing. Assist and encourage individuals to develop natural supports
and include these supports in Support Plans and client related meetings.
Timely completion of required documentation
for every client contact as per agency policy. Ensure documentation meets
regulatory guidelines for level of care.
Co-facilitate groups if requested in areas
including but not limited to wellness, leadership, housing, stability,
employment and education, relationships, and healthy decision making.
Assist in preparing program for audits.
Provide crisis intervention, as necessary.
Compliance with requirements, including
facilitating appropriate admissions and discharges, maintaining census,
documentation and incident reporting.
Ability to work with consumers/residents,
families, and staff in a caring and respectful manner, and with due
understanding of and consideration for cultural differences.
Conduct apartment inspections on multiple
floors, utilizing stairs.
Immediately reports serious incidents, serious
incident allegations, incidents, or sensitive situations to supervisors.
Completes incident reports in accordance with Bridge policy. Accounts for
consumers, performs diligent searches, and files missing person reports on
consumers not accounted for in accordance with policy and procedure.
Provide an environment where clients have
the ability to and are comfortable accessing services at any time of day or
night. All shifts in residential community residences and any other 24-hour
supervised program are “awake” shifts. That means that employees are expected
to be alert and available at all times for the purposes of managing any client
matters that arise and to provide building coverage.
Attend staff meetings, supervision and
trainings as required.
Any other duties as may be assigned.