Job Title: Case Manager
Location: Bronx, Brooklyn, Manhattan
Reports to: Program Director
Union Status: Union
Hours: variable schedule, may include weekends.
Salary Range: $ 38000-40000.00
Program Description: CR-SRO
48-unit program on the grounds of Bronx Psychiatric Center, which will provide
housing opportunities to individuals diagnosed with a mental illness, have a
forensic history, and may be experiencing substance abuse issues. The program will include on-site services
such as 24/7 front desk coverage, case management, medication management,
vocational services, and community resources.
Scope of Position:
Under the supervision of the Program
Coordinator/Program Director the Case Managers will be responsible for provide
supportive services to formerly homeless adults diagnosed with serious mental
illness, seniors, veteran’s, medically frail, and individuals with a forensic
history who are living in apartments.
The Case Manager will assist in identifying client strengths, needs,
abilities, and goals and create related service plans in an electronic client
records systems (AWARDS). The Case Manger will assist and encourage clients to
develop natural supports and include these supports in Support Plans and client
related meetings. The Case Manager will
hold individual meetings as well as co-facilitate groups while completing
timely documentation in accordance with agency policy.
Essential Position Functions:
Provide case management,
including benefits assistance, help complete housing applications, provide
links to primary and behavioral health care in the community, and housing
referrals to formerly homeless adults diagnosed with serious mental illness
and/or substance abuse disorders. These services are primarily provided in the
client’s apartment and in community settings.
Assist in identifying strengths, needs, abilities, and goals and create related Support Plans in
electronic client records system.
Motivate clients to develop skills needed to maintain housing. Assist and encourage individuals to develop
natural support and include this support in Support Plans and client related
meetings. Assist clients with completion of their
HRA packet to locate and obtain more independent housing
Timely completion of required documentation for every client contacts as per agency policy. Ensure
documentation meets regulatory guidelines for level of care.
Assist with medication monitoring when needed and review medication cart on a semi regular bias to
maintain client records.
Co-facilitate groups if requested in areas including but not limited to wellness, leadership, housing,
stability, employment and education, relationships, and healthy decision
Assist in preparing program for audits. Provide crisis intervention, as necessary.
Compliance with requirements, including facilitating appropriate admissions and discharges, maintaining
census, documentation and incident reporting; Liaise with other departments and
Ability to work with consumers/residents, families, and staff in a caring and respectful
manner, and with due understanding of and consideration for cultural
Conduct apartment inspections on multiple floors, utilizing stairs. Provide escorts to clients throughout the
community utilizing public transportation.
Provide assistance and instruction to clients with maintaining their
home environment in decent living condition.
Immediately reports serious incidents, serious incident
allegations, incidents, or sensitive situations to supervisors. Completes
incident reports in accordance with Bridge policy.
Accounts for consumers, performs diligent searches, and files
missing person reports on consumers not accounted for in accordance with policy
Attend staff meetings, supervision and training as required.
Any other duties as may be assigned.
Short-Term Dis Ten Paid Holidays
Three Personal Days
Family and Medical Leave
Qualified Transportation Expense Accounts
Flexible Spending Accounts
THE BRIDGE IS AN AOA/EOE.
Educational Requirements: Bachelor’s Degree
Qualifications and Experience: Experience working with mental health,
crisis intervention and managing trauma triggered behavior. Excellent time
management skills; stress resistant, flexible; team player; open to feedback;
creative; excellent organizational skills; willingness to perform CPR/First
Aid/AED/CPI/Naloxone. Preferred knowledge of AWARDS.
IF YOU ARE INTERESTED IN THIS ROLE, PLEASE FORWARD YOUR RESUME AND COVER LETTER TO ALCIDES TORRES AT
[email protected]. PLEASE
IDENTIFY THE JOB ROLE IN EMAIL SUBJECT.